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Extended Stay America Premier Suites- Denver International Airport
- Hotels
- Denver, CO
About this business
Location details
18331 E 71st Ave, Denver, CO, 80249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cleanliness: Very clean room, hotel, and bathroom. Staff: We came in around 8pm hoping to check in and go to bed but weren't seen by anyone for at least 15 minutes. There was a woman working with long red hair at the counter that was on the phone chatting the entire time. It was very unprofessional and I would have appreciated her signaling us to sit down indicating that it would take a bit of time. Staff in the morning was kind and made extra coffee after we ran out. Breakfast: This place does not have free breakfast. They ... read more
Business response:
Dear Guest, We appreciate the valuable feedback about your stay. We are pleased to know you found the cleanliness of the property to your satisfaction and appreciated the assistance provided by our morning team. However, we sincerely regret the delay at check-in and the lack of attentiveness you experienced, as this is not the level of service we strive to provide. We also understand your disappointment regarding the breakfast offering and appreciate you bringing this to our attention. Your comments have been shared with our... read more
Overall good service.
Business response:
Dear Guest, Our team at Extended Stay America works hard to provide a smooth and welcoming stay for every guest. Thank you for taking a moment to share your feedback, and we look forward to welcoming you back again soon for another pleasant visit. Sincerely, Hotel Management
If you are looking for a nice clean hotel without a high expectation of free breakfast, I will highly recommend it.
Business response:
Thank you for your recommendation! We’re glad you enjoyed a clean and comfortable stay with us, and we appreciate you choosing our hotel. We hope to welcome you back again soon.
Went down for breakfast only to find out they ran out of most items. Light and mirror wasn't working right. Does the cleaning people not report items needing repair? They had to have known.
Business response:
Dear Guest, It’s disappointing to hear that your morning visit did not meet expectations. We understand how important it is to have items readily available and for everything in the room to function properly. Your concerns regarding upkeep and communication have been noted and will be shared with the team. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites- Denver International Airport
How is Extended Stay America Premier Suites- Denver International Airport rated?
Extended Stay America Premier Suites- Denver International Airport has a 4.3 star rating with 95 reviews.
When is Extended Stay America Premier Suites- Denver International Airport open?
Extended Stay America Premier Suites- Denver International Airport is closed now. It will open on Monday at 9:00 a.m.