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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent No Frills Hotel Was greeted by janet with early check in. No Frills Hotel not the most religious person with no Holy Bible. Didn't want to critique at all but had to say no ice machine. Location was good close to restaurants and shopping areas. But to be honest there was no coffee creamer or sugar. There were chocolate muffins. Overall decent hotel, rooms were clean!
My experience Sufficient for one night. Bathroom wall had something dried on the wall. Noise from outside bad - traffic.
Business response:
Carol, thank you for posting a review of your stay. We are glad your overall visit with us was pleasant. However, we apologize for the noise disturbances you faced while here and the inconvenience this caused. We wish we had the opportunity to address the issue while you were here, as we would have done our best to ensure you were comfortable. We are also sorry for the oversights in your suite's preparation. We take these comments seriously and will share this with our housekeeping team to ensure this is not repeated. We hop... read more
There wasn’t even a Plastic cup in the room. Towels only. There were bugs crawling around both adult bugs and baby bugs all over the bathroom floor going in and out of one of the drains. I couldn’t wait to get out of it.
Business response:
Barbara, thank you for evaluating your stay. We are sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the suite you occupied will be professionally inspected and treated as a precaution. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Convention Centre Convenience A convenient location was what we needed an this fitted the bill. Staff are very amiable and the place is kept very clean. Breakfast is limited but it’s no hardship to grab some supplies from the supermarket as the rooms have cooker hob, microwave and huge fridge freezers. Sadly no crockery or cutlery or cooking utensils.
Business response:
Ian, thank you for choosing Extended Stay America and for taking the time to post a review! We are glad you were pleased with our well-kept accommodations and that our location worked well for you. We also appreciate your constructive comments about the breakfast, as we are always looking for ways to elevate our service levels. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Super meh Meh. The shower was horrible. Broken handle and took 10 solid minutes for hot water to get to shower. Then because of the broken handle it was either scalding hot or cold. The TV guide doesn’t actually show you what’s on so that’s annoying. The free breakfast shouldn’t be advertised. It’s just super basic coffee and grab and go granola bars. I also called the night before asking about a late checkout. Was told as long as I’m out by 4 it’s no extra charge. Sounded weird so I called down again in the morning and was ... read more
Business response:
Eric, thank you for taking the time to review our hotel. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We are aware that although we provided a refund, it will not change your current experience with us. Therefore, we hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Ma... read more
This was a different kind of hotel to me. There is only weekly housekeeping so my room was not cleaned during my stay. I also expected breakfast but it was only coffee and breakfast bars. Staff were very helpful and have dishes so I could do some cooking/eating in the room.
Business response:
Dave, thank you for taking the time to evaluate your stay. We are glad you enjoyed the service our associates delivered and that you had a pleasant stay overall. However, regret not meeting your expectations, and we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Dirty bathroom and room flooring
Business response:
Enrique, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you experienced. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.