This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was not enough parking.
Business response:
Dear Pearson, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we apologize for the inconvenience you experienced with the lack of parking spaces, which kept it from being perfect. We appreciate you choosing Extended Stay America, and we hope you will give us another opportunity to provide you with the experience you deserve. Thank you! Sincerely,Hotel Management
Humid and smelly I was on the 4th floor where the trash room was overflowing, with the door open, letting unpleasant odors permeate the the whole third floor. In the room the AC did very little to actually condition the air. The warmer than comfortable, humid air, plus the garbage smell was nauseating.
Studio w/ an empty kitchen The rooms are studios, includes a small kitchen, but has nothing, no utensils, plates or small pots and pans, and not even a coffee maker! The front desk doesn’t do to much to help on that. When its a day before checking out the mean cleaning crew are banging on the door asking if I need to check out, and then the following day, more banging, I didn’t appreciate it at all. On the other hand, the location is great, with plenty of options next door.
Business response:
Dear Delano, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We never want to disappoint our guests, so we are sorry you were unhappy with the lack of amenities and responsiveness from our staff during your stay. We will follow up on your concerns to ensure we are well-poised to serve you better during your next visit. Sincerely,Hotel Management
Staff was very nice
Business response:
Dear Heather, Thank you for choosing Extended Stay America for your recent accommodations. We're glad you find our staff to be friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for being our guest, and we hope to welcome you back soon! Sincerely,Hotel Management
Room was generally clean and comfortable. The floor was not clean. The room was sold to me including breakfast, there was no breakfast, unless you consider a nitro grain bar and bad coffee as breakfast.
Business response:
Dear Leon, Thank you for staying with us and for your candid review. We apologize for the housekeeping issue you experienced in your suite. Our team must have overlooked this when making your room ready for occupancy. We also apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. We hope you will return so we can make it up to you. Sincerely,Hotel... read more
This hotel was okay with lack of staff.
Business response:
Dear Terence, Thank you for choosing us. We are glad you had a pleasant time with us. However, please accept our apologies for the inconvenience caused. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. Please allow us giving a second chance to prove our hospitality. SincerelyHotel Management
i loved the area,shopping and a lot of restaurants The rooms were good I love the laundry area and snack and drinks machine The front desk girl could be a little more nicer,we didn't feel welcome ,we felt we were bothering her,not a smile,very upset face .
What we Liked - The rooms were clean and neat when we moved in. It is closer to the nearby beach and other attractions and had parking onsite. What they could improve on - They dont make your bed or take the trash, unless you are staying for more than 7 days. The heater did not work in our room. The front desk just took information and was not acted on. There was some issue with the next door occupant and there was loud noise/brawl around midnight just once. We reported it. Breakfast Options - Granola Bars, hard boiled eggs,... read more
Business response:
Dear Prashant, We appreciate you taking the time to leave your generous review regarding your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.