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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No shower curtain, no staff available to address.
Business response:
Dear George, Thank you for the honest evaluation of your stay. We are sorry for your concerns with the shower curtain and for our staff not being able to address them. We always aim to follow up immediately and resolve everything to your total satisfaction. Therefore, we are genuinely disappointed this was your experience, and we will be more diligent going forward. We hope you will allow us to make it up to you on a future visit. Sincerely,Hotel Management
Check in was easy, tons of places to eat nearby, lots of shopping and a few bars walkable
The young lady at checking was great
Business response:
Dear Michael, Thank you for being our guest and reviewing your hotel experience. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associates. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Si... read more
A Decent Bare Bones Hotel Not much in the way of normal facilities outside of the room. The room had a refrigerator/freezer, but absolutely nothing inside, not even ice trays (and there was no icemaker at the hotel). No cups, dishes, or flatware. The advertised "breakfast" was a muffin, boiled eggs and coffee/tea. Room was reasonably clean and bed was comfortable.
Business response:
Dear Jesse, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and things where we can improve. We are sorry you were unhappy with the lack of amenities and our complimentary grab-and-go breakfast selection during your stay. We do our best to make these amenities available and follow our brand standards in selecting items offered at our breakfast. However, your concern will be shared with the appropriate individuals, and we will follow up to determine where we went ... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.3 star rating with 2,177 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.