Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Thank you for being our guest. We are pleased to know you liked the value we offer, but we are sorry you did not experience the best from our associates. We want every guest to be treated with respect and authentic, friendly service and your feedback will be used to improve our services. We hope you will visit us again in the future. Sincerely, Hotel Management 

Business response:

William, thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management 

Business response:

Jacqueline, thank you for sharing your glowing review of Extended Stay America. It was a delight to know you had a great stay at our hotel and that you were delighted by how well our associates served you. Your recognition is highly appreciated, and we look forward to welcoming you. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Peter, thank you for staying with us at Extended Stay America and for letting us know that you were pleased with most aspects of our property. We value your feedback and hope to welcome you again in the future. Sincerely, Hotel Management 

Business response:

Richard, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management