Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Business response:

Dear Guest, We’re glad to hear that Lydia was able to assist you and made a positive impression with her attentiveness and care. Providing helpful and responsive service is always a priority, and it’s wonderful to know she exemplified that during your stay. We also appreciate your honesty regarding the accommodations, as guest feedback helps us continue to evaluate and enhance our offerings. While this visit may not have met all expectations, we are grateful for your comments and hope future experiences reflect an even more ... read more

Business response:

Dear Guest, We are pleased to hear that your experience at Extended Stay America was positive. It is gratifying to know that our staff made a favorable impression. We look forward to the opportunity to welcome you back on your next visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your kind words. We are pleased to know our team left a positive impression with their courteous and efficient service. We truly appreciate you choosing to stay with us at Extended Stay America and would love the opportunity to welcome you back again whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Sincerely, Hotel Management