Extended Stay America Premier Suites - Fort Myers - Airport

Business response:

Dear Mark, We are delighted you chose to stay with us at Extended Stay America. It’s truly rewarding to hear you had such a positive experience. Our team is dedicated to providing a welcoming atmosphere where guests can feel relaxed and at ease, and feedback like yours reminds us why we do what we do. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay. Thank you again and we look forward to seeing you in the future! Best regards 

Business response:

Dear Yelyn, Thank you for the fantastic review of Extended Stay America. We're glad you enjoyed your stay in our fresh new space. It's great to hear the team made you feel welcome and that the room comfort met your expectations. The bonus of having Starbucks just steps away is definitely a guest favorite, and we're happy you took advantage of it. We look forward to your next visit and hope it's just as enjoyable. Sincerely, Hotel Management 

Business response:

Dear Abraham, We're glad the check-in process was pleasant and that you found the value reasonable for the price. However, we regret that the room cleanliness and breakfast didn't meet your expectations during your stay. While we aim to provide consistent comfort and care, we recognize that there were areas where we could have handled things better. We appreciate the honest feedback and will use it to make improvements moving forward. We would like the opportunity to serve you better in the future and hope you will consider ... read more

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay. Thank you again and we look forward to seeing you in the future! Best regards 

Business response:

Dear Adam, Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know that your stay met your expectations and offered the kind of comfort and convenience that makes a trip more enjoyable. Providing quality accommodations at a reasonable rate is something we focus on, and it’s always encouraging to know that effort made a difference. We’re grateful you chose us and hope to have the pleasure of welcoming you back in the future. Sincerely, Hotel Management 

Business response:

Dear Lisa, Thank you for including Extended Stay America in your travel plans. We're glad you found the property to be clean, well-kept, and a good overall experience. Housekeeping service is provided on a weekly basis, allowing us to respect guest privacy and ensure thorough service. Fresh linens and supplies are available at the front desk upon request, and our team is happy to assist with anything you may need throughout your stay. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Managemen... read more