This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Fredericksburg
- Hotels
- Fredericksburg, VA
About this business
Welcome to Extended Stay America Premier Suites - Fredericksburg! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Fredericksburg, VA. Our hotel is conveniently located off I-95, only a 10-minute drive to the Motts Run Reservoir. After exploring Fredericksburg, you can visit the Civil War Battlefields or Legacy Park. Extended Stay America offers a convenient and comfortable stay for every guest. We have just the right amenities to make you f... read more
Location details
1065 Hospitality Lane, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night stay is enough Check-in was slow. First room assigned was not made up. Had to be reassigned after they found an available room. The TV didn’t work. Called fr desk to come up to fix it. He came after awhile but he was not successful. This happened the last time we stayed in the same hotel. The room was spotless and very comfortable. The people at the fr desk were very accommodating and tried to be helpful. All the other employees were very nice and helpful. Very happy it was a pet friendly hotel and everyone was so ... read more
Business response:
Dear Veronica, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. I'm sorry you were unable to reach front desk and was unable to get your tv to work. We hope you choose to stay with us again. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal me... read more
Don’t recommend. No complaints about staff. The walls and doors were nasty. It looked like dried up burgers on the picture and walls. The door was dirty and greasy. The place I was told was only a year old.
Business response:
Dear David, please accept our apologies for your disappointment during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn this was not your experience. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Dear Travis, thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. I'm sorry you were unable to reach front desk and was unable to get your tv to work. We hope you choose to stay with us again. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal mean... read more
Comfy beds and sticky floors Check out was relatively smooth but I can’t say that for all the guests attempting to check in. Once we got to the room the presentation was good but it went downhill a bit after that. The floors were sticky, like audibly sticky when you walked on them with shoes. The fridge and freezer did not work. The bed were extremely comfortable though. There was a very odd black spatter stain on the floor just inside the door.
Business response:
Dear Guest, thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. I'm sorry your floors were sticky. We hope you choose to stay with us again. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experien... read more
Business response:
Dear Daniel, please accept our apologies for your disappointment during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn this was not your experience. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve.Sincerely, Hotel Management
Nice stay Staff was extremely friendly and helpful. The room was immaculate and comfortable and spacious. Unfortunately the TV would not work and had to call the front desk several times for someone to come up to help with it. Front desk said they would give us a 20% discount on our room charge for the inconvenience. I thought that was very nice. So happy it was a pet friendly hotel. Would stay there again.
Business response:
Dear Veronica, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. I'm sorry you were unable to reach front desk and was unable to get your tv to work. We hope you choose to stay with us again. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal me... read more
New property and excellent location.
Business response:
Dear Peter,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have ac... read more
Nice place. But not enough parking. Had to park in vskvokjnr parking lot and hope that they did not tow my car.
Business response:
Dear John, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. The parking lot next to valoni oil is our parking lot. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home ... read more
Business response:
Thank you so much for choosing ESA Fredericksburg
Frequently asked questions about Extended Stay America Premier Suites - Fredericksburg
How is Extended Stay America Premier Suites - Fredericksburg rated?
Extended Stay America Premier Suites - Fredericksburg has a 4.5 star rating with 312 reviews.
When is Extended Stay America Premier Suites - Fredericksburg open?
Extended Stay America Premier Suites - Fredericksburg is open now. It will close tomorrow at 12:00 a.m.