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Extended Stay America Premier Suites - Fredericksburg
- Hotels
- Fredericksburg, VA
About this business
Location details
1065 Hospitality Lane, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed 2 nights here. It was clean and quiet. The staff was friendly. The only complaint is that grab and go breakfast lacked. Hard boiled eggs, yogurt, prepackaged muffins and oatmeal packets weren't what I was expecting. Bagels, a toaster, etc would have been a helpful addition. However, I would stay here again. 👍
Business response:
We love our guests...thanks for being ours
Great service
Business response:
Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and liked the services. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Loved it
Business response:
Thank you for choosing us...Hope to see you again soon.
Business response:
Dear Guest, Thank you for your ratings. Providing excellent service is always our goal! Looking forward to welcoming you again. Sincerely, Hotel Management
Everything was perfect, the costumer services was the best. Breakfast is very poor but was not bad.
Business response:
Dear Guest,It’s wonderful that you had a great experience at Extended Stay America! Providing excellent service is always a priority. Your feedback on breakfast is appreciated, and it’s great to know it still meets expectations. Looking forward to welcoming you again!Sincerely,Hotel Management
good
Business response:
Thank you for your feedback. We greatly appreciate your business
Business response:
Thank you for your feedback. We greatly appreciate your business.
The gentleman checking us in was very friendly and polite so this review has nothing to do with him but the property is really rough in regards to the cleanliness. We had to change rooms because the air didn’t work in the first one and when we got off the elevator to the second room on the 4th floor there was a pile of garbage overflowing causing a terrible odor throughout the hall. When I asked for a room coffee maker they gave me one however it didn’t work.
Business response:
Dear Guest, We are sorry about the issues you experienced during your stay. Providing a clean and welcoming atmosphere for all our guests has always been our aim. We are addressing the concerns you raised with our housekeeping and maintenance teams to ensure these problems are promptly resolved. Your feedback is invaluable in helping us improve our services, and we appreciate your patience. On the positive side, we are happy to know your remarks for the check-in staff and will be sure to pass on your compliments. Please cons... read more
Not a great experience. The room was freezing cold when entered (approximately 50 degrees) mid winter and took about about two hours to warm up. So, I decided to take a nice hot shower to warm up but once I got in the shower the water pressure was very bad which made me freezing since I could not envelope myself in hot water. other than that I had no other issues. However, that initial experience was just so bad that it was hard for me to overcome.
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely apologize for the discomfort caused by the cold room and low water pressure. We understand how frustrating this must have been, especially in the winter. Your feedback is valuable, and we will address these concerns to ensure a more comfortable stay for future guests. While we are glad you had no other issues, we regret that your initial experience overshadowed your stay. We appreciate your patience and hope you will consider giving us another opportunity to pro... read more
Frequently asked questions about Extended Stay America Premier Suites - Fredericksburg
How is Extended Stay America Premier Suites - Fredericksburg rated?
Extended Stay America Premier Suites - Fredericksburg has a 3.9 star rating with 638 reviews.
When is Extended Stay America Premier Suites - Fredericksburg open?
Extended Stay America Premier Suites - Fredericksburg is open now. It will close tomorrow at 12:00 a.m.