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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was great and the staff was exceptional.
Business response:
Dear Guest, We’re delighted to hear you had such a positive stay. It’s great to know the room met your expectations and that our team made such a strong impression with their service. We truly appreciate you choosing to stay with Extended Stay America and look forward to welcoming you back again soon. Sincerely, Hotel Management
Very comfortable bed
Was perfect for a 4 day stay!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are delighted to know that your time with us met your expectations and provided a comfortable experience throughout your trip. Our team strives to create a welcoming environment for every guest, and it is rewarding to know that we succeeded during your visit. We truly appreciate your kind words and look forward to welcoming you back in the near future. Sincerely, Hotel Management
Room was clean. Kitchen was not stocked, but dishes, etc were offered upon check-in. A roll of paper towels would have been useful. A coffee pot in the room would have also been nice.
The staff were not as helpful or welcoming especially for this being my first time at an Extended Stay. I also wish I'd known that a photo of my ID would be taken & had the opportunity to not consent especially w/ID theft being a real thing. The man front desk did not even ask if it was my first time w/its hotel/their franchise to then say something like, "I'll need to take a photo of your ID." Instead, I just caught him snapping a photo of it w/no reassurance that it will be deleted or rekoved from their database & asked. W... read more
Business response:
Dear Guest, We’re sorry to hear that your first stay with us did not feel as welcoming or reassuring as it should have, and we appreciate you sharing these details. We understand your concern regarding the ID check, and we regret that the process was not handled in a way that made you feel informed or at ease upon arrival. We also regret that the assistance you received regarding your room request and the amenities in the restroom did not meet your expectations. Your comments are taken seriously and will be reviewed with the... read more
Everything was Perfect. LaLa is an employee there, this employee was wonderful, made us feel at home. Thank you so much.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that everything was perfect and that LaLa made such a wonderful impression by making you feel at home. It’s always rewarding to know that our team creates a welcoming, memorable stay, and we’ll be sure to share your kind words with them for their superb work. It was a pleasure having you as our guest, and we look forward to welcoming you again soon at Extended Stay America. Sincerely, Hotel Management
Everything was nice
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to share your review. We value every guest’s feedback, and it is a delight to know you enjoyed all that we have to offer. It was a true pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay.
Staff very friendly & room was well taken care of
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.3 star rating with 1,639 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.