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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best family hotel stay Needed somewhere to stay for a week, the room had a full size refrigerator, two top burner stove, and microwave. You can request a toaster, and coffee pot. So perfect for a family not trying to eat out on every breakfast lunch and dinner. Washer and dryer on premises was awesome as well.
This property is a great location to Greenville. Plenty of restaurants down the street to choose from for breakfast lunch and dinner. The room was clean. The bedding and room were in very good/excellent condition. The bed was a little soft for us, but that’s personal preference. The only reason I’m not rating this hotel higher was because both times that I had to go to the front desk I had to wait quite a while before someone asked me if I needed help and then waited to receive the assistance that I needed. There was no soap... read more
Business response:
Dear Reenee, We are thrilled you enjoyed our convenient location in Greenville and found the room clean with excellent bedding. Thank you for your kind words about our staff's politeness and helpfulness. We apologize for any delays you experienced at the front desk and for the oversight with the bathroom amenities. Your feedback is invaluable, and we will work to ensure prompt service in the future. We hope to welcome you back for another great stay at Extended Stay America soon!Sincerely,Hotel Management
This was a decent hotel to stay in for multiple days on a budget. Not a bad drive to downtown Greenville or Greer. Comfortable beds. Service was not great, often had to wait for a while at the front desk for someone to come up, despite hearing people talking and laughing in the back, kinda frustrating. I thought the cleanliness was ok- but you have to exchange your towels each night yourself, which was fine. However, my issue with the towels, is they did not feel clean. Every time we exchanged our towels there were hairs all... read more
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Please accept our apologies for any inconvenience caused. Your insights have been instrumental in identifying areas necessitating further attention, and we are fully committed to taking appropriate measures. We eagerly anticipate your future visits, allowing us to showcase the exceptional experience for which we are ren... read more
It was alright stay but I would not stay again. Room feels cold and not cozy at all. Bathroom fan running 24/7 makes noise and impossible to turn it off. Noisy refrigerator. There is a grab and go breakfast with very limited options. Pros: good bed and pillows. Big and convenient bathroom.
Business response:
Dear Vladimir, Thank you for sharing your experience with us. We're pleased you found the bed and pillows and the bathroom convenient. However, we apologize for any discomfort caused by the room temperature and noise and regret not meeting your expectations with the breakfast offerings. Your feedback will be shared with appropriate individuals for future improvement. We're committed to enhancing our services and hope to provide you with a more satisfying experience in the future. Thank you for sharing your thoughts with us.S... read more
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.6 star rating with 1,232 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.