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Extended Stay America Premier Suites - Greenville - Woodruff Road
- Hotels
- Greenville, SC
About this business
Location details
1013 Woodruff Rd., Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanest hotel in which I've ever stayed. Opened the day before. Unfortunately, the hotel's computer system wasn't working -- took 30 minutes to check in although I was showing my Expedia confirmation email. Was finally issued a key. About 1 1/2 hours later when time to shower NO HOT WATER! Long day driving, more to go wanted hot shower and sleep. Not happening. When my husband went down to the desk, he was told maintenance said the water heater was only hitting 75 degrees. That's IS NOT SHOWER TEMPERATURE. Honesty is the be... read more
Business response:
Christy, thank you for your review. We're disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Please be assured that we have discussed your feedback with our team, and we're taking immediate actions to identify why we failed so we can prevent these issues from occurring again. We hope to have another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Greenville - Woodruff Road
How is Extended Stay America Premier Suites - Greenville - Woodruff Road rated?
Extended Stay America Premier Suites - Greenville - Woodruff Road has a 4.3 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Greenville - Woodruff Road open?
Extended Stay America Premier Suites - Greenville - Woodruff Road is open now. It will close tomorrow at 12:00 a.m.