Extended Stay America Premier Suites Harrisonburg

Business response:

Thank you so much for your kind words! We're thrilled to hear that Charlie made such a positive impression during your check-in experience. We’re proud to have team members like him who go above and beyond to make our guests feel welcome. We’ll be sure to pass along your compliments to Charlie—it will mean a lot to him. We look forward to welcoming you back soon! 

Business response:

Thank you for the 10/10 rating! We're so glad you had a good stay and hope to see you again soon! 

Business response:

Thank you for rating your stay with us! We're glad to see you had a positive experience overall. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We hope to welcome you back again soon! 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon! 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon! 

Business response:

Dear Pamela, It's wonderful to read that we exceeded your expectations and that you were especially pleased with your time here. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Kathi, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. Your feedback about the in-room amenities and breakfast variety is truly helpful. While our grab-and-go option is designed for convenience, we understand that more variety can make a difference. Your comments will be shared with the team as we look for ways to enhance the guest experience for both short and long-term stays. Sincerely, Hotel Management 

Business response:

Thank you for the perfect score! We’re delighted to know you enjoyed your stay with us. Your support means a lot, and we look forward to welcoming you back soon! 

Business response:

Dear Jim, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will visit us again the next time you are in the area. Sincerely, Hotel Management