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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We needed a pet friendly place for a cat that needed to travel with my daughter from one apartment to another. Was an OK place. Basic two star kind of hotel. Surprised to find bugs in second floor room. Biggest disappointment was no coffee maker in the room and none available in lobby as they are not offering any type of continental breakfast. Other hotels are doing grab and go. They also have coffee in lobby as well as room option. To have ZERO was definitely a let down. Also if you stay here be aware that even though it ha... read more
Business response:
Thank you for your review. We regret your disappointment with some of our amenities not being available during your stay. Everything we do is in our guests' best interest, and we are very sorry for the inconvenience caused. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
Property was overbooked so we didn't get the room we booked at check in. We did after a few days ask if it was available and got moved to the room we booked. They did give us a 10 percent discount for the issue. There was absolutely nothing in the rooms other then towels and soap. You had to ask at the front desk for each item you wanted. The beds were clean and smelled good, but the rest of the room was not clean. Floors were sticky, soap scum in the shower and on the vanity, hair stuck in the blow dryer, the grout on the f... read more
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Kindly know, we regret the disappointment you had with our pool being closed during your visit due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware... read more
My kids was so upset because the pool was close. No breakfast. Even though we cook our own. We stay at this hotel every year for spring break. I think we will be staying somewhere else next year
The place was AMAZING, clean, and the staff was very friendly.
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. We appreciate you taking the time to let us know that our staff made you feel welcome and left you with a good impression of our hotel. They will be happy to hear it! It was a pleasure hosting you and we hope to do so again the next time you are in Lakeland. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.