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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
some trash under sofa bed when we opened it. Also receptionist seemed to have taken a picture of my ID with her phone im not even sure why. they had no extra pillows either.
Business response:
Carmen, thank you for your review. We apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. Please know, our hotel policy requires us to request for a photo ID and credit card from all our guests. Please be assured this is kept safe and confidential. Also know, extra pillows are available at the front desk upon request. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Good time in Lakeland. Enjoyed our stay. Would use the hotel again.
Business response:
Stanley, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great hotel El desayuno es solo snacks y cafe no es desayuno lo demas todo bien
Business response:
Thank you for choosing Extended Stay America. It is nice to know you enjoyed your overall stay with us. However, we are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
The decor in the lobby really made it feel like home. Staff was pleasant and the room was great for our family.
Business response:
Gretchen, thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a home-like one. Please do try and revisit Extended Stay America along with with your family. Sincerely, Hotel Management
I like coming to this hotel when I am in Lakeland. Everyone at the front desk is so pleasant and helpful. Even the cleaning ladies said good morning, every morning during my stay. And it is genuine. I sleep well every night. It is like a home away from home.
Business response:
Thank you for staying with us again and making Extended Stay America your home away from home. We are delighted you enjoyed your stay at our hotel. We are also glad to read you had a great night's sleep and loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
It was ok. Breakfast was not that great. Does not clean the room daily.Room was small.
Business response:
Pradeep, thank you for your review. We are sorry our breakfast was not to your liking. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We also apologize for the disappointment you had with our housekeeping policy and with the size of your suite. We value your concerns and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 2,005 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.