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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was spotless and the Ladies at the check in desk were superb. Especially Paulette and. Barbara! I will definitely stay here on my next visit. The only problem is no area for No. smokers. TBles in the back but there were always loaded with smokers and I am a non smoker.
Business response:
Dear michelle, Thank you for sharing your wonderful review of your visit to Extended Stay America. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Paulette and Barbara, and we will surely share your compliments with them! Thanks again, and we look forward to welcoming you again soon!Sincerely,Hotel Management
I liked how close it is to the airport. I like having restaurants and convenience stores with in walking distance
Clean room and good bed. They advertise how they help you with your business stay. However, there is no business center and the front desk. does not have permission to even print an email. You have to wait for the manager to maybe print for you at 9am. People go to work at 7am and 8am. They are worthless for business people. The breakfast was a joke!. It's breakfast for children. Dry cereal, no milk, no juice. They did have coffee and stale muffins. Good place to stay if you have kids. Don't remember a pool though.
Business response:
Dear Binkley, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the inconvenience. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can enhance our service to our... read more
They took 1 hour to do the check in because the room wasn't ready. we were tired for our trip and we had to wait.
Clean - Decent stay - Would stay again. Great Room - very clean - comfy beds. Check in host and customer service needs serious help and training - rude Unhelpful and impatient.
Business response:
Dear Steven, Thank you for being our guest and for your feedback. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. We aim to provide an exceptional stay; we know this starts with a great night's sleep. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. We look forward to your next visit to Extended Stay America.Sincerely,Hotel Manag... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.5 star rating with 1,132 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.