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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love that I have areas to walk with my dog
Business response:
Dear Evely, We are delighted that Extended Stay America exceeded your expectations. It is a pleasure to know you enjoyed our property with your furry friend. Please come back to see us again soon.Sincerely,Hotel Management
There is not a single chest of drawers in the room. There are a few open shelves. There is no coffee maker in the room. I am disappointed.
Business response:
Dear RAJ, Thank you for evaluating your recent stay with us. We seek to provide an exceptional experience for each guest; therefore, we regret that your suite did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely,Hotel Management
Service needs to be improved
Business response:
Dear Md Selim Habib, Thank you for your feedback and being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
Overall ,the hotel is very good.
Can't make this stuff up The evening we arrived there was a police officer on sight and found out another customer had past out from drugs. Every time you walk into the elevator it smells like cigarette smoke. The elevators also shake before they stop, maybe some WD40 will help. When leaving no one was at the counter so i put my bags in ther car and returned to the front desk. After 5 minutes of waiting i picked the phone up and dialed 0 as directed. The lady at the desk immediately snapped we are open you can come in. As so... read more
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to Orlando. It is disheartening to read that your disappointment outweighs your satisfaction while staying with us. We always strive to provide every guest with the exceptional experience expected of us; however, after reading your detailed feedback, we regret falling short. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next tim... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.5 star rating with 1,132 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.