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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kids loved it!!!! AMAZING!! One of the best hotels we have ever stayed in. HUGE room, divided between the two beds, nice little kitchen area with mini stove top. Comfortable beds, laminant flooring. Extra wide space between beds. Great for children to play and romp around without steering all over everyone. Staff were super nice and shortish. Only negative was the grab and go breakfast. Choices were coffee, yogurt, granola bars, oatmeal, packaged muffins. No milk or cereal or kid friendly choices. We will stay here again.
Very clean, friendly staff, comfortable beds. The elevator wasn't working when we arrived and the manager offered to transfer our reservation to another nearby hotel. We opted to stay, and were glad we did. The elevator was fixed the 2nd day. Only negative was lack of breakfast offerings, which was one of the reasons I booked there. Would definitely stay again.
Business response:
Lori, thank you for the candid review. We are glad you were pleased with our immaculate accommodations with comfortable beds and that our location worked well for you. We are also delighted to learn about the pleasant encounters you had with our associates. However, we regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will s... read more
air conditioning/heating unit - used heat and produced bad smell, burning dust
When I walked in now hotel, front lady was looking down and said no word to me when I stood in front of her. Then telephone rang, she picked it up totally ignored me. She carried her conversation no intent to hang up or acknowledge me.
Business response:
Thank you for taking the time to share your comments with us. While we are glad to see your rating, we apologize that our front office associate missed welcoming you and did not provide prompt service. We have noted your comments and will discuss it with our associates to enhance our service level. We hope you will allow us to serve you once again. Sincerely, Hotel Management
Great The room was great. Everything was very nice. Husband was happy there was a bathtub.
Business response:
Kristene, thank you for selecting Extended Stay America and for sharing your review. We are thrilled to know you enjoyed the comfort of your well-appointed suite and that you had a relaxing stay with us. We appreciate your gracious rating and look forward to seeing you again. Sincerely, Hotel Management
Great customer service. Room was clean and common areas as well. 3rd time staying here and my experience has been great.
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.6 star rating with 1,016 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.