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2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
no in room coffee it wad overall good. wish the hotel had coffee for the rooms.
Business response:
Dear Charlene, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Although we provide Coffee maker in rooms on request, we are sorry you were not aware of the same. We will make sure this is communicated to all our guests upon arrival. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
This hotel is set in an area that is still being developed. On arriving we couldn’t find anyone at reception for about 10 minutes then finally someone arrived. Room was clean for the most part, some grubby areas on the floor and a few dead bugs. There was no cups , plates etc you have to request these from reception . Room is very large with lots of storage. Beds were ok but not the comfiest. Bathroom good size but only has a fixed shower head. Plenty of towels in bathroom. All in all ok, seems to be the sort of hotel that h... read more
Business response:
Dear Gail, we are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve. Sincerely, Hotel Management
We had not stayed at extended stay before. The rooms were clean and very spacious. We have no negative comments. It was cool seeing all the dogs. The staff was very friendly. We loved our stay. Dan & Charlene
New hotels. Front desk was nice.
Business response:
Jie, thank you for choosing Extended Stay America. We are delighted your visit with us was pleasant and that you were pleased with the service provided by our front desk staff. We will enjoy sharing your compliments with our team. It was a pleasure having you as our guest, and we look forward to welcoming you again soon! Sincerely, Hotel Management
Great clean place
Clean!!! Staff was amazing.
No aggressive dogs The Hotel is fine. There shoupd be a better dog policy. I have ran into another guest twice with an aggressive pit bull. The first time he was growling, second time he was trying to jump on other guests.
Business response:
Sonja, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with most aspects of your stay. However, we are sorry if you were inconvenienced with some parts of your visit. We appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit our area. Sincerely, Hotel Management
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.5 star rating with 1,132 reviews.
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.