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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
new, clean, good hotel.
Business response:
Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We truly enjoyed our stay!! It was wonderful!
Weekend Visit 11 21 Toilet was dirty and bathroom floor could have used a good cleaning from toilet splatter. Your definition of breakfast needs to be re-evaluated.
Business response:
Thomas, thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, your concern regarding the grab-an-go breakfast w... read more
The hotel was neat and clean and staff was very friendly
Business response:
Harold, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Our stay in Melbourne Check in was ok. Room was new and clean. Sheets had a stain on them but other than that appeared clean. This dish towel had been used and was dirty. At the breakfast bar there were no forks or spoons anywhere. The clerk found 3 in the employee break room and brought them out. No unsweetened cream for coffee. We tried to let the clerk know these things at check out but she really wasn’t interested in hearing it.
Business response:
Phyllis, thank you for taking the time to evaluate your stay. We are glad you had a pleasant stay overall and that you were pleased with the service our front desk associate delivered. However, we regret not meeting your expectations and apologize for the cleanliness issues you encountered. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Awesome I loved it, very clean also very quite Nice to get away
Meh It was clean and quiet, but my frustration was with the front desk. Im a travel nurse. I will be here for 13 weeks and was looking for a place to stay the duration. When I arrived I was told the Hotels.com card was declined, even though I payed for the room. Delaying my check in at 10 PM at night when I had to be up at 4:30 am. The girl at the front desk seemed confused, I ended up leaving to find food because I was getting close to loosing it. I don't understand how that was my problem? I will not stay here again due to... read more
Business response:
George, thank you for your constructive review. We are sorry for the inconvenience you experienced upon arrival and apologize for the wait time you endured. We will review this with our team and ensure we are well-poised to deliver an elevated guest experience. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.6 star rating with 1,016 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.