Extended Stay America Premier Suites - Melbourne - Palm Bay

Business response:

Dear Wilnick, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management 

Business response:

Dear Maria, Thank you for selecting Extended Stay America and taking the time to write a review. We are delighted to read that you had such a wonderful experience, from our comfortable suites to your interactions with our excellent team. However, we are sorry for your disappointment with our breakfast selection. Your concern will be shared with the appropriate individuals, and we will take steps to improve our breakfast offerings as well. We hope to see you again the next time you visit Melbourne.Sincerely,Hotel Management 

Business response:

Dear Javier, Thank you for choosing Extended Stay America for your recent accommodations. We're glad you enjoyed your stay and appreciate you for recognizing our devoted staff for their service. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management