Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear Roa, Thank you for staying with us and writing us a review. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. On behalf of everyone here at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management 

Business response:

Dear Otto, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad your overall experience was pleasant, and your kind words noting our suite's cleanliness are much appreciated. However, we are sorry to learn that you were not entirely satisfied with our complimentary grab-and-go breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. We hope to have the pleasure of welcoming you ... read more

Business response:

Dear Amporn, Thank you for being our guest and reviewing your hotel experience. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our associates. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hote... read more