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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service, cleanliness, and layout of the room, very quiete
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great customer service and ideal value for money. We stayed six days and it was cool.
Business response:
Latoyae, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff, clean rooms, free parking, free breakfast.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our grab-and-go breakfast, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
The front desk staff was friendly. The breakfast selection was very small and once the juice dispenser was empty that was it you were out of luck. The house keeping didn't fix up our rooms while we were there for the weekend. We were told that housekeeping only comes after you leave. Maybe because it's an extended stay. We had to go to the front desk and ask for fresh towels and empty our own trash cans.
Business response:
Samerson, thank you for being our guest. Although you were impressed with our courteous associates, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Robbie, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was close to the airport, well furnitured, very clean and had helpful, very friendly staff. My main complaints are: the room was very noisy (outside is the motorway and incoming flights to Miami,, inside a noisy AC and fridge) and the breakfast lacked healthy food (no fruits or whole wheat bread...) and environmental friendly cutlery/plates/cups (all plastic).
Business response:
Thanks for the feedback. We are glad to read you liked our service and that our location was perfect for your needs. However, we would like to apologize for the maintenance issue you encountered. Our rooms are checked on a regular basis by our engineering team, so we will have them address this issue immediately. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Good place to crash for one night. We checked in after 10pm. They ran out of cups and water. Breakfast was barely edible. Staff was slow.
Business response:
Ann, thank you for reviewing your stay. We're sorry for the inconvenience you had due to our hotel policy and for the average service you received from our associates. Please know kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We have also discussed your feedback with our associates to remind to our main goal is to provide outstanding customer care to our guests. Hopefully, we will have the opportunity to make it up... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,052 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.