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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was friendly. The breakfast selection was very small and once the juice dispenser was empty that was it you were out of luck. The house keeping didn't fix up our rooms while we were there for the weekend. We were told that housekeeping only comes after you leave. Maybe because it's an extended stay. We had to go to the front desk and ask for fresh towels and empty our own trash cans.
Business response:
Samerson, thank you for being our guest. Although you were impressed with our courteous associates, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Robbie, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was close to the airport, well furnitured, very clean and had helpful, very friendly staff. My main complaints are: the room was very noisy (outside is the motorway and incoming flights to Miami,, inside a noisy AC and fridge) and the breakfast lacked healthy food (no fruits or whole wheat bread...) and environmental friendly cutlery/plates/cups (all plastic).
Business response:
Thanks for the feedback. We are glad to read you liked our service and that our location was perfect for your needs. However, we would like to apologize for the maintenance issue you encountered. Our rooms are checked on a regular basis by our engineering team, so we will have them address this issue immediately. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Good place to crash for one night. We checked in after 10pm. They ran out of cups and water. Breakfast was barely edible. Staff was slow.
Business response:
Ann, thank you for reviewing your stay. We're sorry for the inconvenience you had due to our hotel policy and for the average service you received from our associates. Please know kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We have also discussed your feedback with our associates to remind to our main goal is to provide outstanding customer care to our guests. Hopefully, we will have the opportunity to make it up... read more
Business response:
Natacha, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Excelente
Business response:
Diego, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
De verdad que fue mas de lo que esperaba! Excelente
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The on thing i didnt like was the entrance to the parking of the hotel. You hace to go thru a mimi mall parking lot to get to the hotel. At first got lost and it was a mess with the GPS
Business response:
Thank you for the excellent review of Extended Stay America. We're glad to know you had an excellent time while you were here, but we regret the inconvenience you mentioned. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,196 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.