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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Positive: The staff was friendly and helpful. They have a free shuttle to and from the airport. Cons: The facility needs updating. Our rooms had flying insects that bite, some rooms had food on the carpet and wasn’t really clean and the soda vending machine was out of order.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
This is a wonderful extended stay. The staff is extremely courteous, friendly and helpful. The rooms are clean and comfortable
Business response:
Nicole, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Staff unprofessional. Breakfast is only coffee and chocolate bars
Business response:
Thank you for choosing to stay with us. We're sorry for the service issue you had while you were here and that you were unhappy with our grab-and-go breakfast. We have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can make it up to you. Sincerely, Hot... read more
I like the fact that the staff was extremely helpful and friendly. The advertisement from the internet was pretty much misleading... there was no on sight washer, not enough clean towels.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and were impressed by the service provided by our courteous associates, we are sorry we missed meeting some of your expectations. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Love it Great place to stay
Business response:
Bobby, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,298 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.