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Extended Stay America Premier Suites - Miami - Coral Gables
- Hotels
- Miami, FL
About this business
Location details
3640 SW 22nd St., Miami, FL, 33145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Andres at reception was very helpful! made the experience even better!
Staff is great very friendly and helpful
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Property was close to everything...shops,restaurants,Walgreens around the block,free parking. My review is a reflection of the hotel advertised a kitchen but it has not pots,pans,utensils,coffee machine. So if you're expecting to cook,make coffee you have to buy pots and pans and coffee machine.
Business response:
Verne, thank you for taking the time to share your feedback. We are disappointed our dishware policy was not communicated to you during the check-in process. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. On a positive note, we are happy our location worked well for you. We hope to have another occasion to meet and even exceed your expectations. Sincerely, Hotel Management
Location is good, but not that clean
Business response:
Jaime, thank you for your honest evaluation. We are glad our location worked well for you and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Service was great, unfortunately we did not know you had to ask for everything. So we ended up buying a small toaster & coffee maker for the room. To go breakfast was granola bar or yogurt, with luke warm coffee.
Business response:
Peggy, thank you for sharing your experience at our hotel. We are glad you had a pleasant stay overall and that you enjoyed the service our associates delivered. However, we regret not meeting your expectations with the dishware. Please know that to ensure kitchenware's cleanliness upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to c... read more
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Frequently asked questions about Extended Stay America Premier Suites - Miami - Coral Gables
How is Extended Stay America Premier Suites - Miami - Coral Gables rated?
Extended Stay America Premier Suites - Miami - Coral Gables has a 3.8 star rating with 1,599 reviews.
When is Extended Stay America Premier Suites - Miami - Coral Gables open?
Extended Stay America Premier Suites - Miami - Coral Gables is open now. It will close tomorrow at 12:00 a.m.