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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean, nice comfy room
Business response:
We appreciate your feedback and look forward to hosting you again.
The hotel was nice but the beds are not soft at all, it feels like your sleeping on a rock.The lady who works at the front desk in the evenings is not patient. She made me feel like it was a inconvenience to ask for utensils and she shouldn't say what she is thinking out loud people can hear her even when she's in the back. Everyone else was very nice.
Business response:
Dear Shandrica, Thank you for choosing Extended Stay America. We're thrilled you found our hotel beautiful. However, we apologize for any discomfort caused by the firmness of our beds and will take your comments into account for future improvement. Furthermore, while we're pleased with the excellent service from most of our team, we regret if one of our associates didn't meet our hospitality standards. We'll address this promptly to ensure a more pleasant guest experience. We appreciate your patronage and hope to welcome you... read more
Business response:
Thank you for taking the time to provide feedback about your stay.
The “breakfast” was granola bars, coffee, and instant oatmeal. Big disappointment for our family.
Business response:
Dear Katherine, Thank you for choosing us for your recent visit. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We'll address these concerns with our team to enhance our guests' experience and breakfast offerings. We hope you will consider giving us another to show you the accommodations that meet our standards. Your input is valuable, and we hope to welcome you back for an improved stay.Sincerely,Hotel Management
Business response:
We appreciate you taking the time to provide us with your feedback and look forward to hosting you again.
Everything including the price per night was good in relation to downtown Nashville. It was 2.4 miles from Ryman Auditorium. We took an Uber to and from the concert rather than navigating unfamiliar roads downtown and traffic. The only thing we were surprised with was the $38 entertainment fee added to our room bill when we checked in. Everything else was wonderful.
Business response:
Thank you for providing your feedback. Please contact the hotel to discuss the additional charge as we do not have an entertainment fee.
Room was perfect for what we needed far enough from downtown but close enough so that Ubers were not expensive. Easy to get to.
Business response:
Dear Christine, We are grateful for your valuable feedback on your recent stay at Extended Stay America. Your satisfaction is of utmost importance to us, and we are pleased to learn of your contentment with your accommodations. It was our honor to have you as our guest, and we eagerly anticipate the opportunity to host you again for another exceptional experience.Sincerely,Hotel Management
Me volvería a hospedar Buen hotel, buena atención, limpio y cerca de todo.
Business response:
Gracias por tus comentarios.
It was fine
Business response:
We appreciate you taking the time to tell us about your experience and look forward to hosting you again.
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,460 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.