This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine stay for the price. This Extended Stay is exactly what I thought it would be. Cheaper than all other options I could find near Broadway, but not a super comfortable and nice place. The bed was great and it all was fine just nothing to write home about!
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Comfortable, Quiet and Friendly Staff
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accom... read more
Rooms need a Coffee Pot and blow dryer for the hair.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. For future reference, we have coffee pots and hairdryers available at the front desk. We hope that you will give us the opportunity to serve to you in the future.
Great stay except for the loud HVAC in room 307 The room was spotless and well prepared. Easy check-in with great staff. The HVAC unit was awful though. When it would cycle, it sounded like a large pump while running and it was very loud when it shut down. At first we thought is was a very large mechanical device near the hotel. Once I isolated to the HVAC unit, I just shut it off. It was loud enough to wake us up.
Business response:
Dear George, Thank you for posting a review of your recent stay. We are sorry for not meeting your expectations and for the issues with your room's air conditioner, which impacted your overall time with us. We appreciate you bringing this to our attention. Our team conducts routine maintenance throughout the hotel on a regular structured program basis, and we will pass along this feedback. Thank you for being so patient. On the positive side, knowing you were pleased with your spotless and well-prepared room with easy check-... read more
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Nice Quiet Hotel The room is large and had everything we needed. Very comfortable and roomy.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accom... read more
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Business response:
We greatly appreciate your encouraging feedback and we look forward to hosting you again.
This was a perfect location for our needs. The room was clean and quiet. We did not get a coffee maker our first night (morning) in our room cause they ran out?!? at the front desk. They did provide one for us the next night. The breakfast options were bars and instant oatmeal and yogurt. Missed having a nice breakfast option.
Business response:
Dear Carolyn, Thank you for taking the time to share about your stay. We are pleased you enjoyed our excellent location and loved your room. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon at Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.