Extended Stay America Premier Suites - Oakland - Alameda

Business response:

Dear Rafael,It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Amy,Thank you for your lovely review, We're delighted you enjoyed our beautiful location overlooking the marina. It's great to hear you felt safe jogging and walking in the area. We look forward to welcoming you back soon for another enjoyable stay!Sincerely, Hotel Management 

Business response:

Thank you for choosing ESA Alameda Marina. Hope to see you next time. 

Business response:

Thank you for choosing ESA Alameda Marina. Hope to see you next time. 

Business response:

Dear Binh,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Thank you for choosing ESA Alameda Marina. Hope to see you next time. 

Business response:

Thank you for choosing ESA Alameda Marina. Hope to see you next time. 

Business response:

Dear Tina, We apologize if your stay did not meet your expectations. We welcome all guests and strive to maintain a comfortable environment for everyone. Your feedback is important, and we will address your feedback to ensure a more pleasant stay for all our guests. We hope you will consider giving us another chance in the future.Sincerely,Hotel Management 

Business response:

Dear tina, Thank you for your kind words about the staff at Extended Stay America. We are delighted to read they made your stay enjoyable. Your feedback encourages us to continue providing exceptional service. We hope to welcome you back soon for another pleasant experience.Sincerely,Hotel Management