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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thanks for relocating my room to a quiet area
Everything with the property was great except for the bed mattress which needed replacement. Mattress sunk on my side without any firmness which made be wake up constantly and gave me a bad lower back pain.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. However, we sincerely apologize for the problems you experiened with the bed in your suite. We have shared your comments and will be resolving the issue immediately. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Late check in was very simple’
Wow! They really, really care about your stay from ease to cleanliness. 10/10 recommend staying here again.
Business response:
Brett, thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
10/10 This place was phenomenal! Coming back again. Super clean and organized! Very impressed with everything! And the price was great! Keep up the great work!
Clean
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
1st and 2nd floors trash was ovetflowing for 2 days. We were told to go to another floor to rake trash. Then you have to bring dirty towels to the front desk to get more. Thats pretty gross. No daily housekeeping. Very muce facility but these were things that were bothersome to myself and my family.
This is our second stay at this property this summer. We enjoy the location, the cleanliness, and the staff. Clarissa is so helpful and kind. She is a gem! Please keep up the great work on this property.
Business response:
It is great to hear your travels brought you back to see us again! Thank you very much for the terrific comments about our immaculate accommodations and the service Clarissa delivered. We are also delighted to read our location worked well for you. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to your next stay at Extended Stay America Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,615 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.