Extended Stay America Premier Suites - Phoenix - Chandler Downtown

Stephen 

on Expedia

2 years ago

Review Temp. only went to 71. Was cold all night as no blankets on the bed. Sheet on the bed looked as it may not have been changed. 

Rita 

on Expedia

2 years ago

I have never stayed at a Extended Stay America hotel before and was very disappointed. They advertise Premier Suites but the room was so small, it only had one tiny end table and no sofa like confirmation said. It definitely wasn't worth what I paid for one night. 

Yvette 

on Expedia

3 years ago

Extended without basics There was a mix up at check in but the front desk did her best to get me settled in, however we had 2 persons booked, our room had one small shampoo but no conditioner no hair dryer, which I found odd. I’ve never stayed at a hotel especially an extended stay without the basics. I find it very uncomfortable. No couch list two uncomfortable chairs and our bed. Couldn’t get comfortable watching a movie together. I’d never stay at an extended in again 

Diane 

on Expedia

3 years ago

Very 😥 disappointed My husband and I were very disappointed. We left the toom at 9 a.m. and returned at 7:30 p.m . Whrn we arrived in the room, there was fecal matter and yoilet paper piled in our toilet. There were dark scuff marks in the bathroom on the floor around the toilet. There was a cup on the floor. Called the front desk and was told to see if I could flush the toilet . Very disconcerting!!! Not a happy customee 

Giovanni 

on Expedia

3 years ago

It was ok, but I wouldn’t stay there again. House keeping never came in for the entire 3 days that I was there! Hardly anyone around in that place, as if they were short staffed! 

Anonymous 

on Expedia

4 years ago

We needed a handicap bathroom. Didn't have one clean for the reservation we had. So we paid more for a different room. It didn't have the walk in shower we needed. They said they will get one cleaned for us but they didn't say it would take 1 1/2 hours. I asked several times and they would say they were working on it. 

Chase 

on Expedia

4 years ago

Driver side back window was smashed and my tv was stolen out of my car. glass went everywhere. Shocked this happened in this area