Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Dear Aiysha,Thank you for sharing your feedback. We apologize if the presence of dogs on the property caused any discomfort during your stay. We understand that different guests have varying preferences when it comes to a pet-friendly environment. Rest assured, we take all guest feedback seriously and will share your concerns with the appropriate team members. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Mary, Thank you for being our guest and for posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work!Thanks again for your review, and we hope you will choose Extended Stay America again. Happy holidays to you and your loved ones!Sincerely,Hotel Management 

Business response:

Dear Tahir, Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards; therefore, we apologize for not meeting all of your expectations. It was a pleasure hosting your visit.We hope to see you again and have the opportunity to make your next stay perfect in every respect.Sincerely,Hotel Management