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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank you for providing good service and place to stay. Please implement strict non smoking policy. Had to request room change because 1st one was full of cigarette smoke.
Business response:
Dear Savita, Thank you for your kind words about our service and accommodations. We appreciate your feedback. We sincerely regret that your initial room did not meet expectations due to the lingering smell of smoke. Your concern about a stricter non-smoking policy is noted, and we will review our procedures to ensure a more comfortable environment for all guests. Providing a fresh, welcoming stay is a priority, and your input helps us improve. We’re grateful for the opportunity to host you at Extended Stay America and look f... read more
Property clean. Aged, but still kept up and clean. Staff was very nice. Polite. Friendly.
Business response:
Dear Stephen, Thank you for staying with us at Extended Stay America. We are delighted to hear that you had a pleasant experience. Our team is dedicated to ensuring our guests feel comfortable and well cared for, and it’s wonderful to know that we met your expectations. Your feedback is invaluable to us, and we appreciate your kind words. We look forward to welcoming you again in the future. Safe travels! Sincerely, Hotel Management
Unfortunately, the pool has been closed! The person who stayed the room before us, smoked and you could smell that covered up by bleach. The staff were very nice and helpful. The room was pretty comfortable.
A very spacious, clean and comfortable room.
Clean room, good service. Bad coffee
Business response:
Dear Gary, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Use this hotel for business. It’s not a luxury hotel but it’s great for the long stay, and better for the weary travelers who are just looking for a place to lay your head. I’m not a luxury needing person but it’s convenient to where I need to go and again comfortable for me. Love to see some carpet updates and both elevators working but I’m not picky.
Easy Check-in and clean room. No toiletries were present and had to get clean towels only by replacing the used ones
Business response:
Dear Krishna, We are glad to hear your check-in was smooth and that you found the room in great shape—it's always our goal at Extended Stay America to make guests feel comfortable from the start. We appreciate your feedback regarding amenities and towel service, and we’ll keep it in mind as we look for ways to improve. We hope to welcome you again soon for an even better experience. Sincerely, Hotel Management
I asked for a non smoking room and it was clear that at one point there was definitely a smoker in the room (maybe a few weeks ago, the smell still lingered). If it wasn’t 8pm, after I just drove 9.5 hours I would’ve tried to see if I could have a room change but instead I was too tired. I should’ve asked for a different room though because the smell gave me a bad migraine for the rest of the night.
Business response:
Dear Guest, We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the disruption to your stay caused by the smell. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests, and we hope you will accept our sincerest apologies. Your feedback will be shared with our team to prevent such situations in the future. Once again, we are sorry and hope you will consider staying with us again so we can provide you with a more satisfying e... read more
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,152 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.