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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taken the time to write a review.
Toilets didn't work
Business response:
Dear RICHARD, Thank you for your recent stay at our hotel. We understand the significance of functional restrooms and comprehend how this inconvenience could have caused discomfort. We sincerely apologize for the inconvenience. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Hotel Management
Kids Christmas The room was clean and well stocked. I would recommend this hotel to anyone. The rooms are nice and big and they have kitchen availability too.
Business response:
Dear Pamela, Thank you for choosing Extended Stay America as your accommodation and for taking the time to provide us with your valuable feedback. We are thrilled to hear that your stay with us exceeded your expectations and that your room was perfect. We aim to ensure that you feel at home and have a comfortable stay with us. We appreciate your recommendation and look forward to being your preferred hotel whenever you visit the city.Sincerely,Hotel Management
In general this day was good the staff was very nice and friendly it was clean there was a lot of stuff that was not available due to renovation which you don't find out until you get here such as the pool and then there was no vending machines and there was dirt in the ice machine
Business response:
Dear Tommi, Thank you for connecting with us about your time at our hotel. It is excellent to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We value hearing from our guests as this lets us know where to focus our attention to improve our guest experience. We hope to welcome you again whenever your travels bring you to the area.Sincerely,Hotel Management
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you.
A good place to stay, will come back
I’d say it’s a good stay! It was overall nice! They were doing new construction and our first hotel room door wouldn’t open to let us in so we had to go back down immediately to get new keys for a new room. The pool is pretty dirty so we decided to not swim there. Has a lot of random stuff that looks mixed with dirt. The construction people were staying at the hotel too and were constantly in the halls talking very loudly at midnight. We tried to tell them hey we’re sleeping but they can’t speak English so we just tried to i... read more
Business response:
Dear Skylar, Thank you for your review. We are pleased to know you enjoyed your overall stay with us. However, we are sorry that your stay with us was inconvenient due to our ongoing renovations. We hope you can return when the work is complete, as we would like you to experience our new and improved accommodations. Thank you again; we appreciate your business.Sincerely,Hotel Management
Place under construction. Quite a mess. Elevator dirty, esp the carpet.No coffee available because of construction. They should have gone to a Plan B to ensure guests could get a cup of coffee in the morning.
Business response:
Dear Jayne, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed most of your stay with us. However, we are sorry to hear that some of your expectations were not met and that you experienced difficulties during your stay. Providing our guests with exceptional service is our top priority, and we apologize for falling short in this instance. Your feedback is precious to us, and we have discussed your comments with our team to ensure that we consistently deliver the level of service that our guest... read more
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,152 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.