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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Welcome to Extended Stay America Premier Suites - Pittsburgh - Cranberry - I-76! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Pittsburgh, PA. Our hotel is conveniently located off I-76, just 30 minutes from the Pittsburgh Zoo & PPG Aquarium. After exploring all Pittsburgh has to offer, you can catch a game at PNC Park or visit the Science Center. Extended Stay America offers a convenient and comfortable stay for every guest. We have just... read more
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was nicely larger than expected, but the room was far from spotless, with a layer of dust on the headboards you could write your name in. Half a roll if toilet paper availavle in the two roll dispenser, which was otherwise missing a spindle to put a roll on. House phone was totally out of order, not even a dial tone. Only one desk clerk out of three knew that ice machines were only available on floors 3 and 5, but had no ice buckets to put it in. Screaming kids running the halls past 10 PM. One of two elevators work... read more
Business response:
We appreciate you taking the time to share your concerns with us, James. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed t... read more
Business response:
Thank you for the fantastic rating, Prashanth! We endeavor to make all of our guests feel welcome and relaxed during their time at Hyatt Place Pittsburgh Cranberry! We can't wait to see you again soon.
The hotel was nice and close to everything we needed to get to. It would have been nice to have been told there was no housekeeping at check-in. The breakfast bar wasn't near the spread shown in the photos and I wish there was a couple more GF/vegan options. My only other complaint was they placed us on the 6th floor and my mother is disabled. If there had been a fire or weather emergency she would have had no way to leave. Maybe just use a little forward thinking in the future considering handicapped guest. Overall, our sta... read more
Business response:
Thank you for the 4/5 rating, Angelia! We're happy you had a pleasant stay with us and appreciated our service and accommodations. It's unfortunate you had such challenges. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
Business response:
Thank you
Business response:
Thanks for the outstanding rating, Kathleen! We're delighted your time at Hyatt Place Pittsburgh Cranberry was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
Less than a good time When checking in, we were charged an extra $30 but was not told why. I assumed it was for incidentals and it did fall off immediately when we checked out. We waited over 15 minutes with all of our luggage for an elevator due to one of the elevators being out of order. We would have taken the stairs but my husband hurt his knee and likeI said, we had all of our luggage, plus we were put on the 6th (top) floor. We get to our room and it has a weird odor to it (like pickels) im not sure if they clean with ... read more
Business response:
Thank you for your feedback, Tiffany. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 4.3 star rating with 1,179 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.