Extended Stay America Premier Suites - Providence - East Providence

Jianjun 

on Expedia

9 months ago

the air ventilator is very noisy and I cannot turn it off. 

Jennifer 

on Expedia

9 months ago

In a seedy area next to highway/loud. Other guests were partying and ill mannered 

Warren 

on Expedia

9 months ago

The room was clean…it was fine. The feel of the property was off, uncomfortable, inside and outside. Wouldn’t stay at any of their properties again. 

Eric 

on Expedia

9 months ago

Although the check-in process was smooth, Extended Stay requires identification from every adult staying in the room.... this is unusual. The room was two doubles and was spacious with a wall to wall desk and kitchenette. However, the room smelled horribly, and there were no other rooms available. The front desk was sympathetic and was able to get us a refund. We found another hotel nearby. We won't stay here again. Perhaps your experience will be better in a different room. 

Stephen 

on Expedia

10 months ago

Positives: staff are very nice, kitchenette in room was nice Negatives: -have to pay extra for housekeeping, includes getting new towels -the included “breakfast” is coffee and a fruit bar -bathrooms were not cleaned before we checked in, truly disgusting -smelled like fecal matter on some of the floors and in one of the elevators Will not be coming back 

Deborah 

on Expedia

10 months ago

The TV in my room did not work. The staff came up and tried to fix it, and confirmed the TV was broken. No TV and no HDMI cable available is a real bummer. 

Rebecca 

on Expedia

10 months ago

Fire alarm in the middle of the night and overly strong smell of detergent in sheets 

Albert 

on Expedia

11 months ago

The rooms are only cleaned every 7 days, the treadmill was broken, there was no breakfast as advertised, and the hallways were frequently dirty.