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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was assigned a room next to the elevator. So when someone stop at my floor, my bed shaking. Water flows slowly in the sink in the bathroom. I reported this issue when checking out to a gentleman. When I walked out, found my card was suddenly charged for $2. Not sure what it is for.
Business response:
Dear Wenlin, We value your feedback and regret the inconveniences you experienced during your stay. The issues you mentioned with the room placement and bathroom water flow will be shared with our maintenance team to ensure they are addressed. Your observations are important, and we aim to provide a more seamless and comfortable stay in the future. Sincerely, Hotel Management
Room spelled like cigarettes, hallway smells like cigarettes. Bathroom had mold. We showered in flip flops.
came back to my room expecting to rest, only to find hotel maintenance inside—without any prior notice or permission—replacing door knobs. A complete stranger was in my room, making a mess. Creepy. Every time I entered or exited the hotel, there were always 1–3 people smoking directly in front of the “No Smoking” sign by the entrance. It honestly felt more like a bus stop than a hotel. The room? Smelled like piss. Stains on the walls. Mold in the corners. Stiff, cheap bed. Totally uncomfortable. Bottom of the freakin barrel.... read more
Business response:
Dear Leigh, Thank you for sharing your experience. We regret the discomfort you described and understand how unsettling it must have been to encounter unexpected maintenance in your room. Guest privacy is very important to us, and your concern will be addressed directly with our team. We also recognize the importance of maintaining a welcoming environment inside and outside the property, and we will ensure guests feel comfortable and secure. We value your feedback and invite you to return in the future for a more positive an... read more
Room was nice. Breakfast left a lot to be desired. Loved the bathroom and the room itself. Was not given shampoo or soap. Luckily had our own we bought that day. Breakfast bar was terrible bad 2 granola bars and 3 mini Choc muffins. Coffee and tea no juice. If you are going to say breakfast is included give more choices.
Ick. Just ick. The floors were sticky. There were pubic hairs on the floor in the bathroom. That is the important stuff but also, there is a wall dividing the 2 beds with a tv mounted on each side of it and perpendicular to the bed. Confusing and also just gross.
No me gustó ya que en la descripción decía que no se aceptaba que fumaran e incluso hay un fee para las personas que fumen dentro de la propiedad y cuando llegue a la habitación tenía un olor muy fuerte a cigarrillo.
When we initially arrived in our original room, the stench of cigarette smoke was so strong that we did not make it across the threshold. The new room we were given reeked of mold and had no basic amenities like facial tissue and hand soap.
Very friendly and accommodating front desk staff. Floors in the room were dirty, dust and crumbs in all corners and under furniture. Strong smell of plug in air fresheners,
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.1 star rating with 2,124 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.