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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was pleasant and everything was fine. Actually the quietest night of sleep I’ve ever gotten in a hotel room so that’s pretty great!
Business response:
Dear Cierra, Thank you for choosing Extended Stay America for your recent accommodations. We are delighted that our comfortable beds provided you with a relaxing night’s sleep. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon!Sincerely,Hotel Management
More seating in room would have been nice, staff was friendly and efficient but perhaps spread a bit thin.
Business response:
Dear John, Thank you for sharing your impressions of our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely, Hotel Management
Too much noise from rooms above and next to our room.
Very clean , washer and dryer downstairs .
Business response:
Dear Jason, Thank you for reviewing your recent stay at Extended Stay America. We were thrilled to read that you enjoyed everything while you were here, most notably our on-site laundry facilities for the convenience of our guests. We always like to read what our guests appreciate most about our hotel and the amenities we provide. Your review was genuinely delightful to read. It was a pleasure hosting your visit, and we look forward to your return.Sincerely,Hotel Management
Meh Check in was extremely slow. We booked day of stay, online. It was a Sunday night so we got a great price. We found out when going to the pool that is was closed so that kind of sucked. The room was okay, but could have been cleaner considering my toddler found a cherry on the floor under the table. My biggest complaint was how humid the room was and that we couldn't seem to cool it off properly. The toilet wasn't working well either. The ladies working in the morning however, were great!
Business response:
Dear Carolyn, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved in your room and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved and not repeated. Please stay with us another time so we can provide you with a much more satisfying experience. Sincerely,Hotel Managemen
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,683 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.