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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh Check in was extremely slow. We booked day of stay, online. It was a Sunday night so we got a great price. We found out when going to the pool that is was closed so that kind of sucked. The room was okay, but could have been cleaner considering my toddler found a cherry on the floor under the table. My biggest complaint was how humid the room was and that we couldn't seem to cool it off properly. The toilet wasn't working well either. The ladies working in the morning however, were great!
Business response:
Dear Carolyn, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved in your room and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved and not repeated. Please stay with us another time so we can provide you with a much more satisfying experience. Sincerely,Hotel Managemen
Very quiet and comfortable Nice quiet place to sleep. I loved the chair and ottoman as i had a sinus infection and sat up to sleep. Very comfortable and quiet place to rest.
Business response:
Dear Barbara, Thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service, and we will surely share your compliments with the entire team! Thanks again, and we hope you will stay with us soon. Sincerely,Hotel Management
Very clean and comfortable. Went to Providence Extended Stay the following night and it was terrible. Trust me....stay in the East Providence Extended Stay. You won't be disappointed.
This is an extremely CLEAN property with fantastic rooms that take pets!! Our golden retriever was very happy here. I wish they had more food options int he morning - but the coffee that they serve is fantastic!! Rooms are big, very clean with hard wood floors - no carpet - and kept very well. Perfect for longer stays and pets.
Business response:
Dear Cindy, We are delighted you chose to stay with us at Extended Stay America. It means a lot to know you and your 'best friend' had an enjoyable stay. As one of the few pet-friendly hotels in the area, we are pleased to welcome guests and their pets. Our team works hard to exceed our guests' expectations and ensure a relaxing experience in comfortable, clean accommodations, so it's great to know our efforts have paid off. Reviews like yours make it all worthwhile. It was a pleasure having you as our guest, and we hope to ... read more
Stay here if it is your only option. Rooms were fine but a lot of questionable activity going on in the parking lot.
Business response:
Dear Guest, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the appropriate individuals and are following up to determine where we went wrong and how we can avoid future inconveniences. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
Very clean, and the staff are very friendly!
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.1 star rating with 2,123 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.