Extended Stay America Premier Suites - Providence - East Providence

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We apologize for the cleanliness issue in your suite and for the way one of our associates reacted to your complaint. We will share your comments with the appropriate individuals in an effort to enhance our guest experiences. We hope you consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management 

Business response:

Leney, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our front desk staff. We appreciate your business and look forward to welcoming you both back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We value your business and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Jason, thank you for your terrific review of the Extended Stay America. We are happy to know our team surpassed your expectations by providing outstanding service which made for an enjoyable experience. We will share your compliments with Nellie, Angela, and Dorothy. On behalf of everyone, we would like to welcome you on your next trip. Sincerely, Hotel Management 

Business response:

Jason, we are flattered by your review of Extended Stay America. Team members like Angela, Nellie, and Dorothy are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out, and your compliments will be shared with them. Thank you for selecting us, and we invite you to revisit us. Sincerely, Hotel Management