Extended Stay America Premier Suites - Providence - East Providence

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Milagros, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jason, thank you for the glowing review of Extended Stay America. We are thrilled to learn you loved our clean hotel and were impressed with our affordable prices. We are also glad you were impressed with the outstanding service you received from our staff. Your compliments will surely be shared with Nellie, Angela, and Dorothy. Your review made our day, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Jason, thank you for the glowing review of Extended Stay America. We are delighted to know you had a great time with us as always and were impressed with our cordial associates. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jason, thank you for recommending Extended Stay America to future travelers. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Angela, Nellie, and Dorothy. We are also happy to know you loved our clean accommodations. We value your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We apologize for the cleanliness issue in your suite and for the way one of our associates reacted to your complaint. We will share your comments with the appropriate individuals in an effort to enhance our guest experiences. We hope you consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management 

Business response:

Leney, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our front desk staff. We appreciate your business and look forward to welcoming you both back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management