Extended Stay America Premier Suites - Reno - Sparks

Business response:

Dear Guest, Thank you for choosing to stay with us and for sharing your comments. We are pleased to know your stay was enhanced by Jared’s outstanding service and the comfort of your room. It is rewarding to hear our team helped make your visit to Extended Stay America a pleasant one. Creating a warm and welcoming environment for our guests remains our priority, and your thoughtful comments reinforce our efforts. We look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re delighted to hear your stay at Extended Stay America felt comfortable and fresh. It’s wonderful knowing our housekeeping team made such a positive impression, as we take great pride in creating a welcoming environment for every guest. Your thoughtful feedback encourages us to continue delivering a spotless, relaxing experience. We look forward to the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re pleased to know your arrival went smoothly and that our location worked well for your travel plans. It’s wonderful that your room was well prepared and that you enjoyed a peaceful stay despite being near the elevator. We regret that the bed was not as comfortable as you had hoped and appreciate you sharing your thoughts. Your comments are helpful as we continue striving to ensure every guest enjoys a restful and pleasant stay. We hope you will give us another chance to provide you with the hospitality we ar... read more

Business response:

Dear Guest, We’re delighted to know you enjoyed the peaceful atmosphere during your visit. Creating a calm and relaxing environment is something we take great pride in at Extended Stay America. It’s terrific to hear your stay was restful and comfortable. Thank you for sharing your experience with us, and we look forward to welcoming you again soon. Sincerely, Hotel Management