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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very limited breakfast Accommodation was basic - not bad but utilitarian and stark. A place to sleep and shower. One thing that goes into our decisions is breakfast, as a free breakfast saves money and time. Breakfast was sad. There was a tray of prepackaged muffins, a basket of oatmeal packets, a mini-fridge stocked with mini-yogurt cups, tea bags and Coffee. There were two signs telling you to limit yourself to one item per person. We were still hungry afterwards and had to stop elsewhere for more food. Seems very stingy.
Business response:
Dear Suzanne, We’re glad the accommodations met your basic needs, but we understand that the breakfast selection and limitations left you feeling unsatisfied. While our grab-and-go offering is designed to be a light, quick option for guests on the move, we recognize that expectations vary. We’ll be sharing your feedback with our team as we continue to explore ways to improve the overall guest experience, including how we approach amenities such as breakfast. Thank you again for your feedback, as this helps us to improve the ... read more
Property and staff were great.
Great place to spend the night. Very quiet. Comfortable beds.
Business response:
Dear Marla, We are delighted you chose to stay with us at Extended Stay America. It’s wonderful to know you enjoyed a restful visit and found the atmosphere so relaxing. Providing a comfortable experience for our guests is something we take great pride in, and it’s always rewarding to hear when we’ve succeeded. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
I was able to bring our furry friend and there was a park conveniently across the street, trail around a manmade lake.
Was able to book a last minute room at a reasonable price. It was our first time traveling with our dog and we had no problem checking in with him. Room was clean and nice for price point
Business response:
Dear Mckenna, Thank you for choosing Extended Stay America for your last-minute stay. We're glad to know the check-in process went smoothly, especially with your dog in tow. It's always great to hear when a pet-friendly experience goes well. It's also nice to know the room met your expectations for cleanliness and comfort. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
The property is in excellent condition, the room was spotless,brand new and smelled good. Water pressure and temperature in shower was good. Towels were good. Surprise was a nice soft close toilet. However the bed was very uncomfortable for my wife and I. Way too hard, very cheap coil mattress and supposedly a queen was a full size. The desk attendant barely looked at me and didn't smile at all. Not rude, just indifferent and not warm. The free breakfast will disappoint if you expect more than cheap sugary yogurt, granola ba... read more
Business response:
Dear Anthony, Thank you for sharing both the positives and concerns from your stay. We're glad the room felt fresh, well-maintained, and thoughtfully equipped, and it's great to know the shower and amenities met your expectations. However, we apologize that the mattress comfort and front desk interaction did not meet your expectations. A welcoming attitude at check-in and a restful sleep are essential, and we understand how these factors affected your experience. We're also aware that the surrounding area can influence how g... read more
Quite and safe
Decent enough place but heating unit was messed up in our room. Staff was nice.
Business response:
Dear Lori, Thank you for your feedback. We are glad to hear you found our team friendly and that you had a pleasant experience overall. However, we apologize for the issue you had with the heating unit in your room. Our guest comfort is our top priority, and we will be sure to have our maintenance team look into it to prevent future inconvenience. We appreciate you letting us know and hope to welcome you back for a smoother stay next time. Sincerely, Hotel Management
place was nice and clean but beds were thin/cheap and were not comfortable
Business response:
Dear Christopher, We're glad to know the space met your expectations in terms of cleanliness and overall presentation. However, we’re sorry that the bed did not provide the level of comfort you were hoping for. Rest is a key part of any stay, and your comments about the mattress quality have been noted. We’ll be sharing this with our team as we continue to evaluate ways to improve the guest experience. Thank you again for staying with us and for taking the time to share your thoughts. We appreciate your feedback and look for... read more
Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.3 star rating with 1,298 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.