Extended Stay America Premier Suites - Reno - Sparks

Business response:

Dear Guest, We are delighted to hear that our team made a positive impression during your visit! Thank you for choosing Extended Stay America and for sharing your experience. It’s wonderful to know your accommodations met your expectations and contributed to a pleasant stay. We truly appreciate your perfect rating and look forward to welcoming you back again whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re glad your room was clean and that our team made you feel welcome during your stay at Extended Stay America. We appreciate your feedback regarding the amenities, as it helps us enhance the guest experience. Your comments are valuable, and we look forward to hosting you again and providing an even more comfortable and satisfying visit next time. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We are pleased that your accommodations met expectations and that our team provided a welcoming atmosphere. We regret that certain areas of the property did not offer the same level of comfort and understand how this may have affected your experience. Your feedback is important, and we have shared it with our staff to guide improvements. We appreciate your comments and hope to have the opportunity to provide a more consistent and enjoyable stay in the future. Sincerely, Hotel Manageme... read more

Business response:

Dear Guest, What a pleasure to hear how much you enjoyed your stay at Extended Stay America! It was a delight to host you, and we sincerely appreciate the opportunity to serve you. We look forward to welcoming you back whenever your travels bring you to our area. Sincerely, Hotel Management