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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No issues. Nice clean room, nothing to complain about.
Overall the hotel was good. I was disappointed with the breakfast. I did not expect a sit down breakfast, but they called it a grab and go. There was packaged muffins and oatmeal packets. No juice, just coffee. It said free breakfast, not much of a breakfast.
Business response:
Dear John,Thank you for sharing your feedback. We're glad you found our hotel to your satisfaction overall. We're sorry to hear that the breakfast did not meet your expectations. We’re currently reviewing our breakfast options to ensure they align with what our guests expect and deserve. Your input is invaluable in helping us improve. If you have any specific suggestions or preferences, please let us know so we can better cater to your needs in the future. We look forward to the opportunity to serve you better on your next v... read more
My stay was very nice, the front desk girl was a little rude. She could’ve been a lot nicer, but maybe she was just having an off day.
Business response:
Dear Jessica,Thank you for your candid feedback about your recent stay with us. We are disappointed to hear about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit.Sincerely,Hotel Management
Good
Business response:
Dear Jose,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Overall great stay. Only issue was very busy road out front and could be a bit loud at times
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Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.