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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Above and beyond Our plans changed and extended stay front desk manager pre registered me over the phone. I arrived early the next morning with no problems. Huge help and relief.
Business response:
Dear Frank,Thank you for sharing your experience with us! We’re thrilled that our team could accommodate your change in plans so smoothly. It’s wonderful to know that our front desk manager could assist you with an early check-in and ease your arrival. Your comfort and peace of mind are our top priorities, and it’s great to hear that we could help during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel Management
Very clean and great breakfast!
Business response:
Dear Paula,We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer at such a great value! Thank you for your wonderful comments about our comfortable accommodations, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast.Your feedback is much appreciated, and we hope you will revisit us soon.Sincerely,Hotel Management
No deposit is nice. Rooms are nice and clean. Room temperature is too low and can't turn on the heater only the fan. Other than that it was a Great overall stay
Nice place with great vibes. Will stay again
Business response:
Dear Gregory,It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team.We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
Nice, clean, very minimal We thought that there would be a daily cleaning of our room and found out that cleaning (making beds, clean bathroom) only happens after we checkout. Very minimal breakfast, you may want to eat out if you want a nice breakfast.
Business response:
Dear Miles,Thank you for being our guest and for taking the time to give us your feedback. We're delighted you enjoyed your stay, although we do apologize that you were dissatisfied with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about our services during check-in, please accept our apologies. Your feedback has alread... read more
Nice, clean and very minimal We thought that there would be a daily cleaning of our room and found out that cleaning (making beds, clean bathroom) only happens after we checkout. Very minimal breakfast, you may want to eat out if you want a nice breakfast.
Business response:
Dear Miles,Thank you for being our guest and for taking the time to give us your feedback. We're delighted you enjoyed your stay, although we do apologize that you were dissatisfied with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about our services during check-in, please accept our apologies. Your feedback has alread... read more
ESA Sparks Marina The stay was nice, hotel was clean and room was nicely set up. Only complaint would be it needs another elevator.
Business response:
Dear William,Thank you for your kind words about our hotel and room setup. We appreciate your feedback and are glad to hear you had a nice stay. Your suggestion is valuable to us, and we're always looking for ways to improve our guests' experience. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.