Extended Stay America Premier Suites - San Diego - San Marcos

Business response:

Dear Vasyl, Thank you so much for sharing your recent experience with us! We are thrilled to learn that you enjoyed our clean rooms and found the amenities helpful. It has always been our goal to offer comfortable accommodations, and we are happy that our complimentary kitchenware and bathroom amenities made your stay even more convenient. However, we appreciate your feedback regarding the breakfast options and will use them as we explore ways to improve. We look forward to welcoming you back to Extended Stay America the nex... read more

Business response:

Dear Burnadettte, Thank you so much for your positive review. We are glad that everything went well during your stay, and that made for a memorable experience. It is always joyous to receive compliments about our service. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Noah, Thank you for bringing this matter to our attention. We sincerely appreciate your feedback and understand how frustrating it can be when amenities do not function as expected. Please rest assured that we will address these maintenance issues to ensure a more enjoyable experience for future guests. Your comfort and satisfaction are our top priorities, and we hope despite these hiccups, you enjoyed your stay overall. It was our pleasure hosting you, and we hope we will see you here again!Sincerely,Hotel Management