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Extended Stay America Hotel San Francisco - Belmont is located at 120 Sem Ln, Belmont, CA. This business specializes in Hotels & Motels and Other Lodging.
120 Sem Ln., Belmont, CA, 94002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Staff was really really nice clean rooms breakfast wasn’t really breakfast but it was still nice that attempted to have something to eat until we ate I would definitely stay again I felt safe
Business response:
Dear Iyana, Thank you for including Extended Stay America in your travel plans and sharing your review. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. While we understand that the breakfast may not have fully met your expectations, we appreciate your understanding and acknowledgment of our efforts to provide some dining options. Your feedback is valuable to us, and we hope to continue improving our services to ensure a more satisf... read more
Bathroom door that I was in didn’t lock at all, it was broken. A sense of security was gone while I would be using it and showering. The stay was decent and average, everything else worked fine.
Business response:
Dear Kongmeng, Thank you for choosing to stay with us. Please accept our sincere apologies for the issues and inconvenience you experienced with the bathroom door in your suite. We appreciate you bringing this to our attention so we can investigate it further. It was a pleasure hosting your visit to the city, and we hope to see you again soon.Sincerely,Hotel Management
Only bad report is that the refrigerator was loud off and on all night. Tried to turn it off but couldn't. Everything else ws fine.
Business response:
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced with your reservation. We understand your frustration and the inconvenience of being informed about this en route. While we strive to provide a seamless experience for our guests, there are occasional instances where overbooking can occur. We value your feedback and will work to improve our communication with booking platforms to prevent such situations in the future. Your comfort and satisfaction are important to us, and we hope you consider giv... read more
Cheap stay I’m giving this hotel a favorable rating because the price was the lowest in the area. But it is a sparse hotel. Have to request shampoo. Breakfast was granola bars.
Business response:
Dear Yunny, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. We are pleased that you enjoyed most of your stay and found us to be of great value. However, we apologize for your disappointment with our complimentary grab-and-go breakfast and lack of amenities. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your comments will help us to ensure a better experience for every guest as we advance. We hope to we... read more
Extended Stay America Premier Suites - San Francisco - Belmont has a 4.6 star rating with 1,100 reviews.
Extended Stay America Premier Suites - San Francisco - Belmont is open now. It will close tomorrow at 12:00 a.m.