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Extended Stay America Hotel San Francisco - Belmont is located at 120 Sem Ln, Belmont, CA. This business specializes in Hotels & Motels and Other Lodging.
120 Sem Ln., Belmont, CA, 94002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
was a bit noisy.
Business response:
Dear Julie, Thank you for your feedback of your stay at Extended Stay America. We apologize for the noise disturbance you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address this issue to ensure a quieter atmosphere in the future. We appreciate your comments and hope to offer you a more peaceful stay next time.Sincerely,Hotel Management
Very clean and comfy bed. Great coffee in the morning but it would have been good to have a coffeemaker in the room.
This is a very bare bones property. Bring your own shampoo and conditioner.Since people live here for short periods of time the hallway smells of cooking. Not a great smell. Our first room had people partying in it til 10:30 pm so we asked to move. The front desk man was accommodating and moved us right away. The second room was much quieter. I don’t think I would choose to stay here again but it served its purpose for my one night stay. Rates are low as they should be.
Business response:
Dear Laurie, Thank you for sharing your experience. We appreciate your feedback and we're glad our front desk staff could accommodate your room change promptly. However, we apologize for the disturbance and any inconvenience caused in the initial room. Your comments are valuable as we strive to enhance our guest's experience. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
Moldy smell The hotel rooms smelled moldy
Business response:
Dear Guest, Thank you for your feedback. We apologize for the unpleasant odor you experienced. Ensuring a fresh and clean environment is our priority, and we are addressing this issue with our housekeeping team. Your comfort is important to us, and we appreciate your input as it helps us improve. We hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
N/a
Super spacious with comfy bed Staff was very nice and helpful
Business response:
Dear Shawna, Thank you for taking the time to share your positive experience with us at Extended Stay America. We are delighted to hear that you found our accommodations spacious and our beds comfortable. Our team works hard to provide exceptional service, and we're thrilled that you found them to be nice and helpful. Your feedback motivates us to continue delivering excellent hospitality. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Great
Extended Stay America Premier Suites - San Francisco - Belmont has a 4.6 star rating with 1,193 reviews.
Extended Stay America Premier Suites - San Francisco - Belmont is open now. It will close tomorrow at 12:00 a.m.