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Extended Stay America Premier Suites - San Francisco - Belmont
- Other
- Belmont, CA
About this business
Extended Stay America Hotel San Francisco - Belmont is located at 120 Sem Ln, Belmont, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
120 Sem Ln., Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ash is always the best and the other man Ray too. Simply amazing
Business response:
Dear Angela, Thank you for choosing us and sharing your positive feedback. We are delighted to hear that Ash and Ray provided you with exceptional service during your stay at Extended Stay America. Your kind words will be shared with them as recognition of their dedication. Thank you for taking the time to acknowledge our team members, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Good to stay It was good to stay overall. The place was very quiet at night, and service from front desk was good. It was a bit noisy when the heater operated.
Business response:
Dear CHANGHO, Thank you for sharing your positive feedback about your stay at our hotel. We're glad you found the environment quiet and received good service from our front desk staff. However, we apologize for any noise disturbance caused by the heater and appreciate your understanding. We will share the concerns with the relevant teams to get this fixed immediately. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay soon.Sincerely,Hotel Management
I experienced a very nice and professional young lady at the front that did her best to accommodate me and my early check. She cared and had exceptional customer service
Great staff.
Floors could be cleaner Better than the Hilton next door, but could still improve the cleanliness factor. Also the toilet seat was chewed (dog) and should have been replaced. Otherwise, this is our preferred hotel along this street.
Business response:
Dear Guest, Thank you for choosing to stay with us and for sharing your review. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
The kitchen
Cleanliness
Business response:
Dear Ruth, We would like to express our gratitude for choosing Extended Stay America as your preferred accommodation. Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. Thank you for allowing us to be of service. We look forward to your next visit.Sincerely,Hotel Management
Heater did not work in my room.
Business response:
Dear David, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the heater in your room and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Francisco - Belmont
How is Extended Stay America Premier Suites - San Francisco - Belmont rated?
Extended Stay America Premier Suites - San Francisco - Belmont has a 4.6 star rating with 1,100 reviews.
When is Extended Stay America Premier Suites - San Francisco - Belmont open?
Extended Stay America Premier Suites - San Francisco - Belmont is open now. It will close tomorrow at 12:00 a.m.