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Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No one at front desk for a long time. The room was clean but lobby was unpleasant
Business response:
Nina, thank you for choosing us and for your candid review. We are glad you loved your well-appointed room but were not impressed with our lobby. We also apologize for the lack of attentive service issues you experienced during your stay and, we have shared your comments with our team to ensure a better experience for future guests. Thank you again for staying with us, and we would love the opportunity to welcome you back. Sincerely, Hotel Management
Serves its purpose The first impression wasn’t so great since the lady at the front desk decided to ignore that we came in. Then acted surprised by us when we came to check in at 2:30. Yes, we were 30 mins early and she said “oh, you’re early and I wasn’t expecting anyone since you can’t check in til 3, not sure why you’d be here” It was just rude and unwelcoming. She could’ve easily said hello or let me see if I can check you in early. It’s always shocking to me when your job is customer service yet you don’t understand com... read more
Business response:
Thank you for posting a review of your stay. We are glad you had a pleasant stay overall and that you were pleased with our immaculate accommodations with a kitchenette. However, we are disappointed if our dishware policy inconvenienced you in any way. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We also apologize for the behavior of our front desk associate. We will review this appropria... read more
The stay was fine. The bathtub was peeling, we never used it. Room was clean, furniture was nice.
Ir was okay, nothing outstanding, i have paid less for more
Business response:
Kemuel, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Business response:
Thank you for your review! We are happy you enjoyed your stay with us. See you next time :)
convenient location!
Business response:
Thank you for your review. We are happy you enjoyed your stay with us and hope to see you again soon. Happy Holidays
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 3.6 star rating with 2,387 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.