This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Extended Stay America Hotel Seattle - Bellevue - Downtown is located at 11400 Main St, Bellevue, WA. This business specializes in Hotels & Motels and Other Lodging.
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hangers, no kitchen items for the mini kitchen in the room, no coffee or tea available in the room, no microwave. Refrigerator gurgled all night, bed was lumpy and the pillows were hard. Staff seemed harried and unhappy.
Business response:
Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Your concern regarding the bedding and refrigerator will be shared with the appropriate team so that corrective measures can be taken. We hope you will give us another cha... read more
Would come stay again! Thanks!
Business response:
Emma, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The kitchenette was a nice touch same with the full fridge. Bathrooms were nice aswell. Beds were a little stiff but i guess it depends on who you are.
Business response:
Thank you for staying at our hotel. We are glad to know you enjoyed our well-equipped accommodations and that you had a nice time with us. We appreciate your feedback and look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
The property was in good condition and seemed clean. The breakfast was really disappointing.
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
This hotel has hardwood flooring and was very clean.
Business response:
We are so happy that you enjoyed your stay with us! We will see you again next time you visit Seattle!
Accommodating staff. Comfortable room. Pleasant experience.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved the service provided by our excellent associates and that you had a pleasant time in your well-appointed room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The “comfort” factor was an issue for me. There was only one comfortable chair to sit in to watch TV. This would be OK for one night, but not five. There should have been another chair since there was ample room for one. Wi-fi was very weak (unless you paid for upgrade). Staff was helpful; coffee was good. Continental breakfast was just OK (coffee and packaged muffin). No juice, no fruit.
Business response:
Barbara, thank you or being our guest. We are pleased to know you liked our associates and that you had a pleasant visit. However, we are sorry we missed meeting some of your expectations. We appreciate your feedback as it will help us to improve our service and facilities going ahead. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Bare Minimum This was my first time staying at an Extended Stay America property so my experience is influenced by unmet expectations not about the property living up to standard quality. I was surprised that they charge $10 per hour for early or late checkin. My flight got me there at 11 and even though there was a room available, I would have to pay $40 to check in. Staff did offer to keep my bags if I wanted to walk around the area (a bit of a walk to shops and things) or taxi to somewhere. I guess I am used to places let... read more
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 4.3 star rating with 1,527 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.